Shipping & Returns

Child on Cargo Bicycle

Shipping Methods

We ship using U.S. Postal Service Priority Mail except by special request. The delivery time is between 2 to 3 business days for domestic orders, and 6-10 business days for international orders.

Expected Delivery Date from Date of Order

Orders are processed within 48hrs from the time the order is placed. The delivery date from date of order is typically within 5 business days.

Returns and Refunds

Please check orders immediately upon receipt and report any issue within 5 business days. We will happily work with you on any exchange or refund needed if an item is defective.

Please be aware that all items are custom made just for you. We do not press any garment until we get your order. For this reason, exchanges and returns may be subject to a 15% restocking fee in addition to shipping charges.

All returns require an RMA # (return merchandise authorization #.) To receive your RMA # please email us at service@oohlalamama.com and we will give you the address and instructions on how to do an exchange. Any return that does not have an RMA # will be refused.

Any other questions or concerns – please contact us at service@oohlalamama.com.

Thank you for shopping!

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